Betwixt and between

The internet is such a convenient way to buy and sell.

For the customers, convenience is everything.  They can buy whatever is needed or wished for whenever it is convenient to them. No longer does the customer have to concern themselves with the opening and closing hours of a shop. However, it does have its drawbacks! One such disadvantage of internet shopping is cost of delivery.

For the retailer, an internet “shop” is more than convenient.  Besides being able to keep costs down by not needing to hire premises and staff, it also has the advantage of reaching a much larger clientele.  But again there are drawbacks for the retailer as well.

One of the main disadvantage we have discovered is to deliver our fine products to the customer in good order and as quickly as possible.  We have chosen not to charge for delivery at the moment.  However, that does leave us vulnerable to loss of revenue.  Many courier companies charge an exorbitant amount but do not deliver any better service than the cheaper delivery companies, which leaves us very much betwixt and between giving good service and free delivery on time.

The future is and remains with e-commerce. So what is the solution? Do we call on Doctor Who and the Tardis to help out?  Or perhaps A SPELL from Harry Potter – a transportation spell perhaps.

Until the delivery conundrum is sorted, we will continue to strive to deliver our beautiful hand-crafted products in the safest and quickest way, not withstanding the unreliability of many of the man-with-a-van courier services.


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